![]() When start Windows again, use mini partition tool to hide the new recovery partition, restarted one more time to verify that the “Restore to MSI factory settings” option was still there, and it was. Then when chose Troubleshoot the “Restore to MSI factory settings” option appear again, I clicked on it send to the recovery process!!!! But I stopped, hahahahahaha because I didn't have any trouble with the actual system, just wanted to have the recovery option just in case. Reboot the system using the “Advanced Startup” located on Settings-Windows Update- advanced options- Recovery - Advanced Startup. With mini partition tool software, copy the OEM recovery partition to the unallocated space. (Without assign a letter.) I when to Disk manager, select the 2nd SSD, use right click, Chose Reduce partition and write the amount I needed, in my case 22 Gb. On another SSD I had installed before, create an unallocated space on that size. I use mini partition tool to see the recovery partition and know his size (in my case between 21-22 Gb). The OEM recovery partition still exist, hidden, if i choose recover system from a system image got the pop-up message that something like "Drive don't found", don't remember exactly. I found the solution!!!!! Laptop: MSI GF63 Thin 10SC System: Windows 11 (original system was Windows 10) Situation: After I update to Windows 11 lost the “Restore to MSI factory settings” option. I'm not super computer competent, so if someone could explain what I did and how it worked it would help me learn more moving forward. I found the MSI support pages pretty confusing, and although I never received the error "Reagentc.exe set OS image false", following those troubleshooting steps and using WinRe still solved the issue. Does this basically just copy the data from the recovery partitions that are still present on my current HD to the flashdrive? After the fiasco I did use the same flashdrive to make a system restore backup, which took close to 3 hours. The good news is the RGB now works properly, but I still have a nagging question of where WinRE got all the drivers and OS restoration files since the bootable flashdrive only opened the MSI restore program. The WinRE files only took up about 500mb so I'm almost positive it used the recovery partition on the original HD (one partition was close to 16gb) to repair, but not at all sure. Would this option even work across different computers? Does WinRE basically just recognize the recovery partitions and use them to do a factory install/reset of windows? Also, what is the point of creating a system restore backup if you can just boot into WinRe and do a factory install? I was seriously considering going to Costco and making USB recovery media off of the display unit to save myself time of reinstalling all the drivers and software individually. My question is how did this all work and why wasn't I able to just install the recovery program on my OS without having to add the files to a bootable USB? Seems like doing a fresh windows install deleted the MSI restore app and I couldn't find a way to install this just using the OS. It was able to restore all the drivers and stock programs while repairing windows 10 (including adding back the Restore MSI factory settings option when booting into F3, which was great). I then decided to download the WinRE F3 MSI recovery on USB and bootup from it. I knew my hard drive had 3 extra partitions (two labeled recovery), but wasn't sure how to access the extra partitions or even whether these partitions had the data to restore to factory settings. I was able to download most of the stock drivers and programs, but was frustrated I didn't have the option to restore MSI to factory settings anymore when booting into F3. I created a Windows 10 instillation media and installed windows 10 on the largest partition that I assumed had to be the operating system. I was stuck in a failed automatic recovery bootloop with log file: D:\Recovery\WindowsRE\Winre.wlm\System32\logfiles\Srt\SrtTrail.txt After a few seconds I got a message that the restore failed and windows was unable to repair itself. I couldn't get the RGB backlight to turn on in my GE76 Raider (even after uninstall and re-install of MSI Center and Steelseries) so I decided to restore factory settings in the F3 boot menu.
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